Privacy Policy

Shiny Pro Wash ("we," "us," or "our") operates this website and provides exterior cleaning services in Nashville, TN and surrounding areas. This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collect

We collect information you provide directly to us, including:

• Name, phone number, and email address when you request a quote or contact us
• Property address for service estimates
• Photos of your property (if you choose to upload them)
• Payment information when booking a service

How We Use Your Information

We use the information we collect to:

• Provide quotes and schedule services
• Send appointment confirmations and reminders
• Communicate with you about your service
• Send invoices and process payments
• Follow up to ensure your satisfaction
• Send review requests after completed jobs

SMS / Text Messaging

Program Description: When you request a quote through our website and consent to SMS communications, Shiny Pro Wash may send you text messages related to your quote, scheduled appointments, job updates, invoices, and service follow-ups.

How to Opt In: You opt in to SMS communications by providing your phone number on our online quote form and checking the consent checkbox that states: "I agree to receive my quote and follow-up messages via text."

Message Frequency: Message frequency varies. You may receive messages when you submit a quote request, when your appointment is confirmed or updated, when we are on our way, and when requesting a review after job completion.

How to Opt Out: Reply STOP to any text message to unsubscribe. You will receive one confirmation message and will not receive further SMS messages from us.

Help: Reply HELP for assistance, or contact us directly at (615) 555-0192 or hello@shinyprowash.com.

Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.

Carriers: Carriers are not liable for delayed or undelivered messages.

We do not share your phone number or personal information with third parties for their marketing purposes.

Data Sharing

We do not sell your personal information. We may share your information with service providers who assist us in operating our business (such as scheduling software and payment processing), and only as necessary to provide our services.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

• Phone: (615) 555-0192
• Email: hello@shinyprowash.com
• Address: Nashville, TN